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​姫路ハートフル観光農園
Himeji Heartful Strawberry Farm

Handling of Personal Information

Collection, Use, and Provision of Personal Information

  1. We collect your personal information by lawful and fair means, based on your prior consent, and only to the extent necessary for our business operations.

  2. We do not collect sensitive personal information likely to infringe on individual interests, except with the explicit consent of the individual or as specifically required by law.

  3. Personal information entrusted to us in connection with commissioned business is strictly managed and used only within the scope necessary to carry out that business.

  4. When we provide your personal information to our affiliated or partner businesses, we do so only with your prior consent, and we contractually require them to implement protective measures equivalent to our own.

  5. When entrusting your personal information to a service provider for outsourcing purposes, we select a business with an adequate level of personal information protection, and secure that protection through a contract covering confidentiality, subcontracting, responsibility in the event of an incident, and the return or destruction of personal information upon termination of the contract.

Compliance with Laws Concerning Personal Information

We comply with applicable personal information laws and handle your information in accordance with our compliance program.

Appropriate Management of Personal Information

We take preventive and security measures against unauthorized access, loss, destruction, falsification, and leakage of your personal information. If any of these issues occurs, we take corrective action promptly.

Continuous Improvement of Our Compliance Program

We review our compliance program on an ongoing basis and update it as needed.

Cookies and Analytics Tools

This website uses cookies and the following analytics tool to understand site usage and improve our services.

Tools in use

  • Google Analytics 4 (GA4) (provided by Google LLC), used to analyze site visits, page views, and use of the booking form.

Information collected

This tool may automatically collect IP address, browsing history, device information, and cookie identifiers. Information you enter directly into our booking form (name, phone number, email address) is not sent to this tool.

Provision to third parties, including overseas transfer

Collected information is transmitted to Google LLC, the provider of the tool above, which is located outside Japan. Google operates servers in the United States and other countries, and your information may be processed outside Japan as a result. Google handles this information under its own privacy policy:

How to decline or opt out

  • You can refuse cookies through your browser settings (see your browser's help documentation for instructions). Note that declining cookies may limit some site functionality.

  • To opt out of Google Analytics data collection, you can install the Google Analytics Opt-out Browser Add-on.

Retention

Analytics data collected through this tool is retained according to Google's standard settings; the farm does not separately retain this data long-term.

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